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Glimmer Pro Shipping Policy

At Vela, we are committed to delivering your orders as quickly and efficiently as possible. Please read below for details on our shipping process, delivery times, and costs.

1. Shipping Locations

We currently ship to the UK and the US. Shipping times and costs may vary depending on your location and the selected shipping method.

2. Shipping Rates

  • Domestic Shipping (UK and US):
    • Standard shipping: $10 – delivery within 5 to 15 business days
    • Express shipping: $15 – delivery within 5 to 10 business days

We strive to process and ship orders within 1 to 3 business days. Please note that shipping times may vary due to factors beyond our control, such as customs delays or carrier service issues.

3. Order Processing Time

Orders are typically processed within 1 to 3 business days. Processing times may vary during peak periods, but we aim to keep any delays minimal.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number. You can use this tracking number to monitor the status of your shipment on the carrier’s website.

5. Undeliverable Packages

If your package is returned to us due to an incorrect address or other delivery issues, we will contact you to arrange reshipment. Additional shipping charges may apply for reshipment.

6. Lost or Stolen Packages

AutoCurl Pro is not responsible for lost or stolen packages marked as delivered by the carrier. However, if your package is lost in transit or damaged upon arrival, please contact us at [Insert Contact Information] for assistance.

7. Customs, Duties, and Taxes (International Orders)

For any international orders outside the UK and US, additional customs duties, taxes, or import fees may apply. These charges are the responsibility of the buyer. AutoCurl Pro has no control over these fees, and we recommend checking with your local customs office for more information.

8. Changes to Shipping Policy

We reserve the right to modify or update our shipping policy at any time. Changes will be reflected on this page, and the effective date will be updated accordingly.

If you have any questions or concerns about our shipping policy, please contact us at:

AutoCurl Pro Customer Service
You can reach though contact us page